Delivery and Return Policy
Last updated: June 2026
1. Nature of the Service
ATS Scorer is an entirely digital service platform. There is no physical product or cargo delivery. All purchased plans and packages are instantly added to the user's account digitally upon payment confirmation.
2. Delivery Conditions
• The service becomes active as soon as payment is successfully completed. • Pro plan features are instantly reflected in your account. • The one-time package (1 CV optimization credit) is added to your account upon payment. • There is no shipping or waiting period.
3. Cancellation Conditions
Monthly subscription: • Renews each month. If canceled before the next renewal date, Pro feature access continues until the end of the current period. • Cancellation can be requested via email through the contact page. Yearly subscription: • Yearly subscription can be canceled within the first 14 days, provided it has not been used. • No refund is made for the remaining period after 14 days. One-time package: • If the credit has not been used, a refund can be requested within 14 days from the purchase date.
4. Refund Conditions
Due to the nature of digital services, refunds are not provided except in the following cases: • The service has never been used • The service could not be provided due to a technical issue • Payment was processed as a duplicate transaction For refund requests, payment is processed within 5-10 business days via the original payment method.
5. Refund Request Process
For your refund request, send an email through the contact page with the following information: • Full Name • Registered email address • Payment date and amount • Reason for refund Requests are responded to within 3 business days at most.
6. Legal Basis
These terms are regulated under the Consumer Protection Law No. 6502 and the Distance Contracts Regulation. In case of disputes, applications may be made to Consumer Arbitration Committees or Consumer Courts.